When fire, water, wind, or theft strikes, the first question is always the same: what was there before? If you cannot prove it, you cannot claim it. A Matterport 3D scan creates a complete, navigable, time-stamped record of your property and everything in it, before anything happens.
Here is the scenario that plays out thousands of times a year across the Southeast: a storm tears through, a pipe bursts, a fire breaks out. The property owner calls their insurance company and begins the claims process. The adjuster asks for documentation of the property's pre-loss condition. And all the owner has is a handful of phone photos from the day they moved in, some receipts in a drawer, and their memory of what the place looked like.
That gap between what was actually there and what you can prove was there is where claims get reduced, disputed, or denied. The countertops that were upgraded last year. The custom built-in shelving. The hardwood floors under the carpet. Without comprehensive documentation, you are negotiating with one hand tied behind your back.
A Matterport 3D scan creates a complete digital twin of your property. Every room, every fixture, every finish, every personal item visible in the space. It is navigable, measurable, and time-stamped. When the adjuster asks what was there before the loss, you do not have to remember. You show them.
Every claims headache starts with a documentation problem
Trying to remember and list every item after it is gone
Walk through the 3D scan and see every room exactly as it was. The artwork on the walls, the appliances in the kitchen, the equipment in the garage. Nothing is forgotten, nothing is missed, nothing is estimated.
Disputes with adjusters over pre-loss property condition
When an adjuster questions whether the hardwood floors were original or laminate, or whether the kitchen had granite or quartz countertops, your 3D scan provides the answer instantly. Time-stamped, navigable, and indisputable.
Months-long claims dragging on because of insufficient documentation
Adjusters can walk through your pre-loss scan remotely, compare it to post-loss conditions, and process your claim faster because they have everything they need. Better documentation means fewer questions, fewer delays, and faster settlement.
A photo shows one wall from one angle. A 3D scan captures every surface, every corner, and every room in navigable, measurable detail. Adjusters can walk through the property as if they were standing inside it. They can see the crown molding, the light fixtures, the flooring transitions, and every finish that contributes to your property's value.
That $40,000 kitchen renovation. The custom closet system. The finished basement. If you do not have documentation showing these improvements existed before the loss, you are claiming against the original builder-grade finishes. A 3D scan captures every upgrade in immersive detail, ensuring your claim reflects the true value of your property.
Walk through your pre-loss scan and every visible item is right there. Electronics, furniture, artwork, collectibles, tools, equipment. Instead of trying to remember every item from a burned or flooded home, you can navigate through the scan room by room and build a complete inventory from documented evidence.
Was the roof in good condition before the storm? Were the walls already showing water stains? Was the deck structurally sound? Without pre-loss documentation, these questions become your word against the adjuster's assessment. With a 3D scan, the answers are permanent, visual, and irrefutable.
Your insurance company, your public adjuster, your contractor, and your attorney all need to see the property's pre-loss condition. Instead of coordinating site visits that can no longer happen, share the 3D scan link. Everyone can walk through the property independently, take measurements, and reference specific details on their own schedule.
For the price of one night at a hotel, you get a permanent, comprehensive record of your entire property. If you never need it, you spent $350 on peace of mind. If you do need it, it could be the difference between a full settlement and a fraction of what you deserve. That is the best insurance you will ever buy.
From family homes to commercial facilities, pre-loss documentation protects your investment
The more your property is worth, the more you stand to lose from inadequate documentation. High-value homes with custom finishes and luxury contents need comprehensive records.
Property owners and managers with rental portfolios need documented evidence of property condition at key milestones. Move-in, move-out, and pre-loss records protect against multiple types of claims.
Properties in storm-prone areas, flood zones, or with high-value contents deserve proactive documentation. Do not wait for the loss to wish you had documented earlier.
We handle the documentation. You get peace of mind.
Pick a date online or call us. We work around your schedule and can scan any day of the week. Same-day availability in the greater Greenville area.
Takes 2 minutes
Our certified technicians scan every room, closet, garage, and outdoor area with professional Matterport cameras. Most homes take 1-2 hours. We capture the property exactly as it exists today.
1-2 hours on site
Within 24-48 hours, you receive a shareable link to your complete 3D property record with built-in measurements. Time-stamped and ready to store in your files or share with your insurance agent.
24-48 hour delivery
Save the link in your insurance files, share it with your agent, and rest easy knowing you have comprehensive documentation if you ever need it. Update with a new scan after major renovations or improvements.
Permanent protection
The average homeowner is underinsured by 20%. Without documentation of what was actually in the property, that gap gets even wider when a claim is filed. Here is the math.
$0.14 per sq ft | $300 minimum*
2D floor plan with measurements
Professional drone photos (FAA certified)
High-resolution interior and exterior photos
*Please inquire about pricing for larger hospitality spaces, construction progress documentation, and forensics documentation.
The best time is now, before you need it. Ideally, schedule a scan after moving in, after major renovations, or after purchasing high-value items. Seasonal property owners should scan before storm season. The scan only has value if it exists before the loss occurs.
Matterport 3D scans are increasingly used in the insurance industry for both pre-loss documentation and post-loss claims processing. The scans are time-stamped, measurement-accurate, and provide comprehensive visual evidence that adjusters and attorneys recognize as reliable documentation.
Yes. The 3D scan captures everything visible in the space. Furniture, electronics, artwork, appliances, tools, collectibles, and any item that is out and visible. For insurance purposes, we recommend having your valuable items displayed or placed where they can be seen during the scan.
The scan captures photorealistic detail. You can identify countertop materials, flooring types, cabinet finishes, light fixtures, hardware, and other details that matter for replacement cost estimates. Adjusters can zoom in on specific areas and take measurements directly inside the scan.
Absolutely. A post-loss scan documents the damage in the same immersive 3D format. When paired with a pre-loss scan, the comparison makes the scope of damage immediately clear. This combination is extremely powerful for claims processing and dispute resolution.
Yes. Many insurance agents recommend pre-loss documentation as a value-added service for their policyholders. We work with agents and agencies across the Southeast and can set up referral programs or portfolio pricing for your client base. Call us at 864.351.4255 to discuss.
Standard hosting is 12 months with renewal options, or transfer to your own Matterport account for free. For insurance documentation, we recommend maintaining access as long as you own the property. We can also help you archive scans for offline access if needed. The documentation is only valuable if you can access it when you need it.
We serve parts of South Carolina, North Carolina and Georgia. Same-day service is available in the greater Greenville area. For locations across the Southeast, we schedule regular trips throughout the week. Contact us to schedule your documentation scan.
Book your pre-loss documentation scan today. Most properties are scanned within the week and your permanent record is live within 48 hours. The best time to document is before you need to prove anything.